Legal

Nova88 Terms and Conditions

These terms govern your use of the Nova88 platform. Please read them carefully before creating an account or placing any bets. By registering on Nova88, you confirm that you have read, understood, and agreed to these terms in full.

Last Updated: January 2025
Key Points

What These Terms Cover

Account Eligibility

You must be 18 or older to register and play on Nova88. One account per person is permitted. Providing false information during registration is a violation of these terms and may result in account closure.

Deposits & Withdrawals

All deposits and withdrawals on Nova88 are processed through bKash, Nagad, and Rocket. Withdrawals require a verified account. Nova88 does not charge fees on transactions, though your payment provider may apply their own limits.

Bonus Rules

All Nova88 bonuses are subject to wagering requirements. Bonus funds must be wagered the specified number of times before a withdrawal can be made. Attempting to abuse bonus offers will result in forfeiture of the bonus and may lead to account suspension.

Account Security

You are responsible for keeping your Nova88 login credentials secure. Do not share your password with anyone. Nova88 will never ask for your password via live chat or email. Report any suspected unauthorised access to support immediately.

Prohibited Conduct

Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on Nova88. Violations will result in immediate account suspension and forfeiture of all balances pending investigation.

Responsible Gaming

Nova88 provides deposit limits, session reminders, cool-off periods, and self-exclusion tools. Players are encouraged to use these tools to keep their gaming experience healthy. Nova88 reserves the right to enforce limits on accounts showing signs of problem gambling.

Important Notice:

By accessing or using the Nova88 platform — including the website, mobile app, and any associated services — you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use Nova88. These terms apply to all players in Bangladesh and elsewhere who access the Nova88 platform.

01 Introduction

Welcome to Nova88. These Terms and Conditions ("Terms") set out the rules that govern your use of the Nova88 online gaming platform, accessible at nova88.onl and through the Nova88 mobile application. Nova88 is an online gaming platform that offers slots, live casino games, sports betting, fishing arcade games, virtual sports, and table games to players in Bangladesh and other permitted jurisdictions.

These Terms form a legally binding agreement between you (the player) and Nova88. They apply to every interaction you have with the Nova88 platform — from creating an account to placing a bet to making a withdrawal. Please read them carefully. If anything is unclear, contact the Nova88 support team via live chat before proceeding.

Nova88 reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of Nova88 after any changes constitutes acceptance of the updated Terms.

02 Eligibility & Registration

To register and play on Nova88, you must meet the following eligibility requirements:

  • You must be at least 18 years of age. Nova88 does not permit underage gambling under any circumstances.
  • You must be located in a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Nova88 employee.
  • You must not have been previously excluded or banned from the Nova88 platform.

When registering on Nova88, you must provide accurate and complete information. This includes your full name, date of birth, email address, and phone number. Providing false information — including a false date of birth to circumvent the age requirement — is a serious violation of these Terms and will result in immediate account closure and forfeiture of any balance.

One Account Per Person:

Each player is permitted to hold only one Nova88 account. If duplicate accounts are detected, Nova88 reserves the right to close all duplicate accounts and transfer any balance to the original account, or forfeit balances if fraud is suspected.

03 Account Responsibilities

Once your Nova88 account is created, you are fully responsible for all activity that takes place under your account. This includes all bets placed, all deposits made, and all withdrawals requested. Nova88 cannot be held responsible for losses resulting from unauthorised access to your account if you have failed to keep your login credentials secure.

  • Keep your Nova88 password confidential. Do not share it with anyone, including friends or family members.
  • Use a strong, unique password for your Nova88 account that you do not use on other platforms.
  • Enable two-factor authentication if available for an additional layer of security.
  • Log out of your Nova88 account when using a shared or public device.
  • Notify Nova88 support immediately if you suspect your account has been accessed without your permission.

Nova88 will never contact you to ask for your password, PIN, or full payment details via live chat, email, or any other channel. Any communication claiming to be from Nova88 that requests this information should be treated as fraudulent and reported to the support team.

You are also responsible for ensuring that your account information remains accurate and up to date. If your phone number, email address, or payment details change, update them in your Nova88 account settings promptly. Outdated information can delay withdrawals and account verification.

04 Deposits & Withdrawals

Nova88 supports deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposits: Deposits are credited to your Nova88 balance within seconds of a successful transaction. Minimum and maximum deposit amounts are displayed in the cashier section of your account. Nova88 does not charge a fee on deposits, though your mobile financial service provider may apply their own transaction limits or charges.

Withdrawals: Withdrawals are available to players whose accounts have been fully verified. Verification requires submission of a valid government-issued ID and confirmation of your registered phone number. Once verified, withdrawal requests are typically processed within one hour during normal operating hours. Nova88 reserves the right to request additional documentation before processing a withdrawal if there are compliance or security concerns.

  • Withdrawals can only be made to a payment method that has been used to deposit into your Nova88 account.
  • Nova88 does not process withdrawals to third-party accounts or payment methods not registered to the account holder.
  • Minimum withdrawal amounts are displayed in the cashier. Requests below the minimum will not be processed.
  • Nova88 reserves the right to delay or withhold a withdrawal pending investigation if fraud or bonus abuse is suspected.
Processing Times:

Verified accounts receive withdrawals within one hour in most cases. During peak periods or if additional verification is required, processing may take up to 24 hours. Nova88 will notify you via your registered contact details if there is any delay.

05 Bonuses & Promotions

Nova88 offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to the specific terms attached to each promotion, as well as the general bonus rules set out here.

  • All bonuses on Nova88 are subject to wagering requirements. The wagering requirement for each bonus is stated clearly in the promotion details. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the wagering requirement has been met in full.
  • Wagering requirements must be completed within the time limit specified for each bonus. Bonuses that expire before the wagering requirement is met will be removed from your account along with any associated winnings.
  • Nova88 bonuses are intended for personal recreational use only. Any attempt to exploit, abuse, or manipulate bonus offers — including through the use of multiple accounts, coordinated betting, or any other method — will result in forfeiture of the bonus and may lead to account suspension.
  • Nova88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Only one welcome bonus is available per player, per household, and per device. Players found to have claimed the welcome bonus multiple times will have the duplicate bonuses removed.

The Nova88 VIP program operates on a five-tier structure. VIP status is determined by your wagering activity over a rolling period. Benefits include cashback rates up to 15%, faster withdrawal processing, higher transaction limits, and dedicated account management at the top tiers. VIP status is reviewed regularly and may be adjusted based on activity levels.

06 Game Rules & Fairness

All games available on the Nova88 platform are provided by licensed third-party game developers. Each game operates according to its own rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet.

Nova88 does not modify the RTP (Return to Player) values, paytables, or outcome probabilities of any game. The values published by the game developer are the values that apply when you play on Nova88. All games use certified Random Number Generator (RNG) systems that have been independently tested and verified by the respective game developers.

  • In the event of a technical fault during a game session, the round may be voided and any stake returned to your Nova88 balance.
  • If a game result is disputed, Nova88 will review the server-side game log, which is the definitive record of all game outcomes. The result shown in the game log will stand.
  • Nova88 is not responsible for losses resulting from a player's misunderstanding of game rules or mechanics.
  • Bets placed after a game round has concluded — due to a display lag or connectivity issue — will be voided and the stake returned.
Certified RNG:

Every game on Nova88 uses a certified RNG system. Outcomes are determined entirely by the game engine — Nova88 has no ability to influence individual game results. This is verified through the licensing and certification process of each game developer.

07 Prohibited Conduct

The following activities are strictly prohibited on the Nova88 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Creating more than one Nova88 account for the purpose of claiming multiple bonuses or circumventing account restrictions.
  • Using automated software, bots, scripts, or any other tool to place bets or interact with the Nova88 platform in a non-human manner.
  • Colluding with other players to gain an unfair advantage in any game, particularly in live casino or poker formats.
  • Exploiting software bugs, glitches, or errors in any game or platform feature. Any winnings derived from a known bug must be reported and will be voided.
  • Attempting to launder money or use Nova88 for any illegal financial activity.
  • Providing false identity documents during the verification process.
  • Threatening, harassing, or abusing Nova88 staff or other players through any communication channel.
  • Accessing Nova88 from a jurisdiction where online gaming is prohibited, using a VPN or other method to disguise your location.

Nova88 employs fraud detection systems that monitor account activity continuously. Accounts flagged for suspicious activity will be reviewed by the compliance team. During a review, withdrawals may be temporarily suspended. Nova88 will communicate the outcome of any review to the affected player within a reasonable timeframe.

08 Responsible Gaming

Nova88 is committed to promoting responsible gaming. We believe that online gaming should be an enjoyable and controlled activity. If gaming stops being fun and starts causing stress, financial difficulty, or relationship problems, it is time to seek help and use the tools available on Nova88.

The following responsible gaming tools are available to all Nova88 players directly through their account settings:

  • Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Limits take effect immediately when reduced and after a cooling-off period when increased.
  • Session Time Reminders: Receive a notification after a set period of continuous play to remind you to take a break.
  • Cool-Off Period: Temporarily suspend your Nova88 account for a period of your choosing without permanently closing it.
  • Self-Exclusion: Permanently or temporarily restrict access to your Nova88 account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

Nova88 also enforces strict age verification. All players must verify their age before making a withdrawal. Accounts where underage gambling is suspected will be suspended immediately pending investigation. For more information, visit the Responsible Gaming page.

09 Privacy & Data

Nova88 collects and processes personal data in accordance with its Privacy Policy. By registering on Nova88, you consent to the collection and use of your personal data as described in the Privacy Policy. This includes your name, contact details, payment information, and gaming activity data.

Nova88 uses your data to operate your account, process transactions, verify your identity, detect fraud, and comply with legal obligations. Nova88 does not sell your personal data to third parties. Data may be shared with payment processors, game providers, and regulatory bodies where required by law or necessary for the operation of the platform.

For full details on how Nova88 handles your personal data, including your rights as a data subject, please read the Privacy Policy.

10 Intellectual Property

All content on the Nova88 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the property of Nova88 or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any Nova88 content without prior written permission. Unauthorised use of Nova88 intellectual property may result in legal action.

Game content displayed on Nova88 is owned by the respective game developers and is licensed to Nova88 for use on the platform. Any use of game content outside of the Nova88 platform is subject to the intellectual property rights of the relevant game developer.

11 Limitation of Liability

Nova88 provides the platform on an "as is" basis. While we work hard to maintain a stable and reliable service, we cannot guarantee that the platform will be available at all times or free from technical errors. Nova88 will not be liable for:

  • Losses resulting from platform downtime, technical faults, or connectivity issues beyond Nova88's reasonable control.
  • Losses resulting from a player's failure to understand game rules or bonus terms.
  • Losses resulting from unauthorised access to a player's account due to the player's failure to maintain account security.
  • Any indirect, consequential, or incidental losses arising from the use of the Nova88 platform.

In all cases, Nova88's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Amendments

Nova88 reserves the right to amend these Terms and Conditions at any time. Changes will be published on this page with an updated "Last Updated" date. For significant changes, Nova88 may notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the Nova88 platform after any changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using Nova88 and contact support to close your account.

13 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Nova88 holds its gaming licence. Any disputes arising from these Terms or your use of the Nova88 platform that cannot be resolved through the Nova88 complaints process will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Nova88 operates under a valid gaming licence. Details of the licensing authority are available upon request from the Nova88 support team.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on Nova88, please contact the support team:

Email Support:

[email protected] — for account, payment, and general enquiries.

Live Chat:

Available 24/7 through the Nova88 website and mobile app. Live chat is the fastest way to get a response from the Nova88 support team.

For responsible gaming support, visit the Responsible Gaming page. For frequently asked questions, visit the FAQ page.

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